meritcart Terms of Service

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Welcome to meritcart. These Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from meritcart's website, mobile platform, products, and customer service channels. By using our platform or placing an order, you confirm that you accept these Terms.

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1. Acceptance of Terms

Your access to or use of any service offered by meritcart confirms that you have reviewed, comprehended, and consented to abide by these Terms together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you may not access or use our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform strictly for lawful, personal, and non-commercial purposes. You must not:
  • Participate in fraudulent activity or submit orders that are not genuine;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Attempt to breach site security, data infrastructure, or user accounts;
  • Resell meritcart products for commercial gain without express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for all activities conducted under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Should an evident pricing or typographical mistake occur, meritcart may correct the error and revise or cancel any affected orders prior to dispatch, refunding in full any amount already charged.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may cap order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact support@meritcart.store within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every original element on meritcart's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to meritcart and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, meritcart shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our platform, products, or services. Our maximum aggregate liability for any claim arising from a transaction shall not exceed the total amount paid by you for the specific products or services in question.

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8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase shall first be submitted to meritcart's support team for informal resolution.

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9. Changes to These Terms

meritcart may revise or replace these Terms at any time. When changes are material, we will announce them by publishing the updated terms on our website. Your continued use of our website or services after any update signifies that you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: meritcart
• Customer Support Email: support@meritcart.store
• Customer Support Phone: 12055313787
• Physical Business Address: 668 County Road 42, Jemison, AL 35085, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST